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FAQ

What ages does Time 4 Tots cater for?

We cater for children from 6 weeks to school age (6 years).

What are the operating hours?

Operating hours are from 6.30am to 6.30pm, Monday to Friday, 52 weeks a year. We are not open on weekends or public holidays.

Do the children receive meals?

We provide morning tea, lunch, afternoon tea and sometimes breakfast and a late snack where required. We have our own cook creating fresh, healthy meals for the children. A nutritious diet is vital for children’s development, so we make sure to provide meals that give children all the nutrients and energy they need. We encourage self-feeding where appropriate.

Are nappies provided for babies and toddlers?

Yes, however if your child requires a particular brand or type, we recommend supplying your own.

How much does it cost to send my child to Time 4 Tots Early Learning Centre?

We have a set fee per day, with a discounted fee for weekly care. Fees can vary for individual families depending on how many days your child is in care. You may also be eligible for government subsidies that will make a difference to your fees.

Please call our Centre Director for a quote on 59402111 or email at director@time4tots.com.au

What happens if my scheduled day falls on a public holiday?

Like most early learning centres, Time 4 Tots closes for public holidays. If your scheduled day falls on a public holiday, we still need to charge to cover staff costs. This is a sector-standard practice. Early learning professionals are entitled to be paid on public holidays as in other industries. The Australian Government’s Child Care Subsidy (CCS) covers up to 42 absence days a year, which includes public holidays. So unless you exceed this quota, you will be eligible for the CCS discount on public holidays. We can offer you a make-up day in the same week based on availability, however this cannot be guaranteed.

Do I still need to pay for a scheduled day if my child is sick?

Yes, Time 4 Tots needs to charge for sick days to cover operating costs. This is standard practice across the industry, but we’ll try to arrange a make-up or swap day if we can. The Child Care Subsidy will cover up to 42 absence days a year with no documentation and unlimited sick days if you’re able to provide a medical certificate or similar.

What happens when we go on holidays?

Normal fees apply for all absences (including Public Holidays) that fall on a usual day of attendance unless the family provides written consent two weeks in advance to be eligible for a 50 per cent discount on the gap fee. Holiday discount is available for up to four weeks of care per financial year. Under exceptional circumstances, holiday discount may be applied outside these requirements at the discretion of the Centre Director. Fee payments must be up to date to receive holiday discount.

What government rebates and subsidies are available to families?

As of 2nd July, 2018 the new Childcare Subsidy (CCS) will take affect. To determine what your CCS might be, you can use the Governments online calculator.

How does the Child Care Subsidy (CCS) work?

The main components of the new CCS are based on activity, family income and type of childcare service and will affect the percentage you are eligible to receive.

The activity test, determines how many hours of childcare per fortnight you will receive subsidy for. Both parents are required to work, study or volunteer for a minimum of 8 hours per fortnight.

Your family’s combined income will calculate the CCS percentage you’re entitled to. It’s based on a grading system, with more financial support available to lower income families.

To determine what your CCS might be, you can use the Governments online calculator.

Do I need to pack sunscreen?

No, Time 4 Tots ELC provides child-safe sunscreen as we are committed to being a sun safe organisation. However, if your child has sensitive skin, please feel free to pack your own preferred brand.

What else should I pack in my child’s bag?

It’s always a good idea to pack a spare change of clothes as sometimes accidents happens and also, play can sometimes get messy! Above all, make sure everything you pack is clearly labelled!